Privacy Policy

Introduction

Look, we get it - nobody really wants to read through pages of legal stuff. But here's the deal: at Warlock Peak Legacy Architecture, we're pretty serious about keeping your information safe. We've been working in these mountains long enough to know that trust matters, whether you're building a home or just browsing our site.

This policy explains what info we collect when you visit our website or work with us, and what we actually do with it. We're not gonna sell your email to some random marketing company or anything sketchy like that. We operate out of Whistler, BC, which means we follow Canadian privacy laws (specifically PIPEDA), and honestly, we'd do this anyway because it's just the right thing to do.

What Information We Collect

Alright, let's break down what we're actually collecting here:

Stuff You Give Us Directly

When you reach out through our contact form or give us a call at (604) 555-0147, you're probably sharing things like your name, email, phone number, and details about your project. If you're hiring us for a build or restoration, we'll obviously need more - property info, budget ranges, timeline preferences, that sort of thing.

Technical Info We Collect Automatically

Like pretty much every website these days, we automatically grab some technical data when you visit. This includes your IP address, browser type, what pages you looked at, how long you stuck around, and where you came from (like if you clicked a link from Google or whatever).

Cookies and Similar Tech

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These help us remember if you've been here before and what you were interested in. More on that below.

How We Actually Use Your Info

We're not collecting data just for fun. Here's what we do with it:

• Responding to Your Inquiries: Pretty straightforward - you ask us about designing a mountain home or restoring a heritage building, we need your contact info to get back to you.
• Project Work: If you hire us, we'll use your information throughout the design and build process. Can't really create your dream home without knowing what you want, right?
• Making Our Site Better: We look at how people use our website to figure out what's working and what isn't. Like, if everyone's leaving the portfolio page immediately, we probably need better photos.
• Legal Stuff: Sometimes we gotta keep records for legal or regulatory reasons - building codes, permits, contracts, all that fun stuff.
• Occasional Updates: If you've worked with us or expressed interest, we might send you updates about new projects or services. But we're not gonna spam you - that's annoying.

Who We Share Your Data With

We're not in the business of selling your information. Period. But there are some situations where we might need to share it:

Cookies & Tracking Technologies

Okay, so here's the cookie situation. We use a few different types:

Essential Cookies

These keep the website working properly. Without them, stuff just breaks. You can't really opt out of these if you wanna use the site.

Analytics Cookies

These help us understand how people use our site - which pages are popular, where folks are getting stuck, that kind of thing. It's all anonymous data, and it helps us make the site better.

Preference Cookies

These remember your settings and preferences so you don't have to keep entering the same info.

Most browsers let you control cookies through their settings. You can block them if you want, but some parts of the site might not work as smoothly.

How We Protect Your Data

We take security pretty seriously around here. Our website uses SSL encryption (that's the little padlock you see in your browser), and we keep our systems updated with the latest security patches. Client files are stored securely, and we limit who on our team can access what.

That said, nothing's 100% foolproof on the internet. We do our best, but we can't guarantee absolute security. If we ever had a data breach (knock on wood), we'd let you know right away and follow all the proper legal protocols.

Your Privacy Rights

Under Canadian law, you've got some important rights when it comes to your personal info:

How Long We Keep Your Info

We don't keep data forever - that'd just be hoarding. For project clients, we typically maintain records for 7 years after completion (that's standard in the architecture world for liability and warranty reasons). Website inquiry data gets deleted after a couple years if there's no ongoing relationship.

If you've just browsed our site without contacting us, the analytics data is anonymized and aggregated pretty quickly.

Children's Privacy

Our services aren't directed at anyone under 16. We don't knowingly collect information from kids. If you're a parent and think your child has given us their info, get in touch and we'll delete it.

Changes to This Policy

We might update this privacy policy from time to time - laws change, our practices evolve, whatever. When we make significant changes, we'll update the date at the top and might send out a notification if you're on our mailing list. It's worth checking back occasionally.

Questions or Concerns?

If you've got questions about this privacy policy, or if you wanna exercise any of your rights, just reach out. We're real people and we're happy to talk.